Skills

Maintaining advanced skills and knowledge in approaches to systems and processes.

Serving as a counselor to and catalyst for senior executives to identify new areas for innovation and improvement.

Demonstrating forward-thinking leadership with ability to grow and develop strong teams, and drive change, transformation, and accountability.

Collaborating with members of the leadership team to assure timely, accurate, and useful reporting.

Communicating complicated technical items in a manner easily understood by non-technical individuals.

Defining and monitoring performance metrics, best practices, and project objectives; establishing organizational goals; and realigning staffing workloads.

Proven track record in IT security, including familiarity with PCI, COPPA, and HIPAA requirements.

Other skills include the ability to set and manage priorities, exceptional self-motivation, keen attention to detail, superior analytical skills, evaluative and problem-solving abilities, and the ability to collaboratively work with other departments.


COMMUNICATIONS / DESIGN

content strategy, curation, and editing
content management systems
responsive web design
email design/development
survey design and development
A/B testing
printed media layout/design
photography/photo editing
Adobe CC incl. Photoshop, InDesign, Illustrator, Dreamweaver,
and Flash/Animate
Google Analytics
SEO/SEM
GoToMeeting, Google Hangouts, et al
Hootsuite, Sprinklr
SurveyMonkey
Constant Contact, Interspire, ExactTarget


TECHNOLOGY

Windows servers (NT 4.0 to 2008)
Windows workstations (XP to current)
Macintosh environments
LAN/WAN architecture/design
relational database structure and management
network security
WHM/cPanel
MS Exchange Server
MS SQL Server
MS SharePoint (UX/content)
RedHat, Cent
WordPress/CMS development
HTML5 & CSS
web development, including IIS and some ColdFusion and PHP
Service Now


ASSOCIATION MANAGEMENT

nonprofits
strategic vision
boards/committees
digital transformation
information architecture
community/member relations
volunteering
leadership development
project management
program management
process improvement
event planning/registration
public speaking
team building
human resources/staffing
budgets
records retention
property management


INSTRUCTION / LEARNING

Articulate Storyline, Lectora, Captivate
learning management systems
ADDIE instructional modeling
learning assessments and strategies
gap analysis
Moodle
PowerPoint, Prezi development